Pay a fair rent
This is something we feel strongly about: living in a lovely home doesn’t mean you should pay over the odds. Our rents are fair – it’s as simple as that. And they always will be.
Enjoy a better relationship
Forget all about middlemen like estate agents, third-party letting agents and estate managers. We manage everything ourselves – viewings, lettings, maintenance, repairs and more. And that makes everything faster and easier for you.
Stay as long as you like
We think long-term renting should be a genuine alternative to home-ownership. That’s why a Placefirst neighbourhood lets you put down roots which are good and deep, and you can stay as long as you like.
Pets are us
We’re more than happy for you to have pets in your home and have a flexible policy that will accommodate most pets. Just tell us about your pets when you apply and we’ll make sure you‘re all comfortable and happy.
No unpleasant surprises
We won’t put up your rent unexpectedly or by an unreasonable amount. We review our rents once a every year. Our reviews are linked to the Consumer Price Index plus just 1%, and they apply to every single Placefirst home. It’s that simple, and that fair.
Never wait for help
Our friendly Residents’ Services Team will always be there for you. They provide a fast and professional service, so whatever your concern – just ask.
We'll look after your home
Every 12 months, we’ll come and health-check your home. We’ll also take care of essential maintenance and repair jobs as they arise. And we’ll keep the whole neighbourhood in great condition: safe, well-lit, neat and tidy.
Make it your own
After the first 12 months, tell us what you want to do, and you can decorate your home yourself. We just ask for that first year because we want to see how our renovation work settles down (so we can repair any cracks in the plaster, for example).
Meet our Resident Services Team
We all have one thing in mind: to make the experience of living in your Placefirst neighbourhood as enjoyable as possible. To find out everything you need to know, just give the team a call!
Sarah Hughes
Head of Resident Services
Chris Barnicle
Resident Services Advisor
Andy Bealby
Resident Services Advisor
Samantha France
Resident Liaison
Erika Schneider
Resident Services Coordinator
Rebecca Tupling
Resident Services AdvisorOur Neighbourhoods
We design, build, own and manage all our neighbourhoods with our residents in mind because we believe you deserve a better deal when it comes to renting a home.
